Sofitel Munich Bayerpost

Quite good actually. Good air conditioning, which was very important. Yet, I arrived very early in the morning and was promised an early check-in. But the front desk staff, who made the promise, somehow disappeared and another staff member wasn’t helpful enough. So, I ended up checking in like 6 hours later. Not impressed.

Excellent Service and comfortable hotel. Very close to the train station. We will be back

Short trip but great experience, very helpful and kind staff at reception, especially Lorenz who helped us, gave us time, showed all the patience in further guidance and did this with a smile. Great people and support. Amazing breakfast. Room was very clean and all amenities were great. Location was great for travel and access. Thank you

Convenient location, being right next to train station. But the train station is one giant construction site right now and it did affect the stay experience

Pros: only thing I can think of is the location. 10mins walk to the bus and main train station. Cons: I checked-in at the late evening and entered my room finding a bathrobe and slippers lying on the bathroom floor, which gave me the impression that the room has not been properly cleaned. Service was not great either, it took 1 hour and three calls to finally have someone to replace the robe and slippers on the floor. Old and poor infrastructure as a 5-star hotel. The light by the bed was broken and cannot be switched off and shower always comes with super hot water first. Have to switch to another room since they can’t fix the light issues. The breakfast was 45 euros per person at the counter, but quality and choices were just average. Wouldn’t recommend this hotel given the price. If people want to live close to the train station, it’s better to find alternatives.

Absolutely stunning hotel! Lovely staff and the room was super comfortable and gorgeous. It's close to the train station so super convenient.